Company Name: Accenture Solutions Pvt Ltd
Job Position: Customer Support Associate
Job Location: Bengaluru
Experience: 0 - 3 Years
Educational Qualification:
- UG - B.com, BBM, B.A, BBA
- PG - MBA, PGDM - Any Specialization
Salary: INR 50,000 - 3,00,000 P.A.
Job Description:
- Non-Technical
- 0 to 1 years of experience in troubleshooting, (Any customer Support).
- Excellent communication skill.
- Assists with monitoring and tracking incidents to ensure resolution occurs within the Customer Service Level Agreement.
- Performs incident notification and escalation to ensure problems/request/issues are communicated effectively and receiving proper management attention.
- Predominantly Voice Interaction support and also through email, chat & remote support.
- Effective relationship with the client.
Documents Mandate Required:
- 10th mark sheet
- 2nd puc mark sheet (12th)
- Degree certificates, PDC and all semester marks cards
- Pan card, Adhar card, Driving, and Identification cards
- Previous Company Experience letters, offer letters, Payslip
- Shift Rotational Shift
Walk-in Address:
Accenture Bang 3 Tower B Reception
4/1, IBC Knowledge Park, Bannerghatta Road, Bengaluru, Karnataka 560029.
Landmark: Opposite to Fire Station.
Contact Person: Rajath Bangera (8296045344)
Note: For quick response Send your resume at rajath.bangera@accenture.com
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